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[FAQ]Bernard Anthony Arcaya asked about DSO Nano v3

Where should I contact If I have a problem with my unit? I connect it to a 36 volts battery pack to monitor the voltage. My mistake is that I remove the probe at the unit while the other end is still connect to the battery. I think the terminal is shorted while I remove it. After that, I notice that It cannot detect the battery voltage again but it is fine if i connect the probe to the other probe which is connected to the signal generator.


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