Solution Overview
Utilizing a modular design, we provide customized voice AI capabilities for different retail scenarios, creating a complete closed-loop from data collection and local processing to intelligent analysis, empowering the digital transformation of retail businesses.
Supports both fixed-point and mobile collection methods, along with local and cloud deployment options. Combined with out-of-the-box applications, it enables rapid solution implementation.
Solution Details
Low-Power HD Audio Collection

Diverse AI acoustic modules for low-power/HD audio capture

We combine acoustic and AI modules to perform audio enhancement/optimization during capture, delivering high-definition sound without complex configuration. We also offer various module forms to suit different audio scenarios like outdoor or conference settings.


Core Advantages

  • Out-of-the-box AI algorithms for effortlessly great sound
  • Multiple module forms for various audio scenarios
  • 10+ years of experience in low-power module design
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Intelligent Conversation Analysis

Real-time voice transcription and structured analysis of massive data.

With local computing power, voice can be converted into structured text locally. Key events are pushed in real-time for timely resolution. Combined with LLM capabilities, it enables open-ended, voice-based Q&A to identify emerging trends.


Core Advantages

  • Local multi-language voice transcription
  • Key event configuration with real-time push notifications
  • Open-ended Q&A based on massive data
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Real-time Transcription
Instantly convert conversations into text for immediate review and logging.
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Conversation Summary
Automatically summarize selected conversations, extracting key points and action items.
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Analytics Dashboard
Visualize metrics like service interactions, keywords, and quality scores through charts.
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Open-ended Dialogue
Use multi-dimensional queries and smart search to extract key customer insights.
Privacy & Security Assurance

Local processing with multiple privacy modes

We offer both local and cloud deployment options. Combined with AI technologies like speaker recognition, we can meet diverse privacy requirements across different markets. Your data and customer information are maximally protected.


Core Advantages

  • Pure local transcription + LLM solution
  • Customized privacy strategies based on speaker separation and voice-text isolation
  • Complete API interface for easy integration
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Offline Operation
  • Local data storage for 1-3 days
  • Auto-sync when reconnected
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Data Stays In-Store
  • Local voice-to-text transcription
  • Option for a local server LAN
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Granular Privacy Controls
  • Upload text only, keep audio local
  • AI voiceprint matching for selective upload
Success Cases
Improving Retail Cashier Service Quality

Improving Retail Cashier Service Quality

Capture and analyze service audio to automatically assess quality and alert on critical events.

Automated Meeting Minutes for Self-Service Meeting Rooms

Automated Meeting Minutes for Self-Service Meeting Rooms

Integrate the collection system with the company's internal OA system. Scan a QR code to get transcripts and summaries, boosting work efficiency.

Sales Staff-Assisted Compliance Audits

Sales Staff-Assisted Compliance Audits

Sales staff wear collection badges to capture and upload conversations to the internal system for archiving and compliance review.

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