Docs
Improving Retail Cashier Service Quality
Capture and analyze service audio to automatically assess quality and alert on critical events.
Voice Collection & Analysis
Enterprise Meetings · Professional Consulting · Field Operations · Store Audits — Modular Voice Collection Solution
Fixed and mobile collection modes, cloud and local transcription options; voice is automatically converted to structured text for meeting archiving, service auditing, field data entry, and store compliance checks.
Scenario Overview
Supports both fixed-point and mobile collection methods, along with local and cloud deployment options. Combined with out-of-the-box applications, it enables rapid solution implementation.
Low-Power HD Audio Collection
- Out-of-the-box acoustic AI algorithms, no extra tuning needed
- Fixed and mobile form factors, 3–5m capture range
- Low-power design for sustained use in fixed and mobile deployments
Intelligent Transcription & Analysis
- Voice auto-transcribed to structured text with full traceability
- Automatic keyword and event detection with real-time tagging
- Open-ended content queries to discover conversation data patterns
Privacy & Security Assurance
- Flexible choice of cloud or local deployment, configured as needed
- In local transcription mode, audio never leaves the deployment environment
- Upload text only; configurable local retention of original audio
Scenario Details
Auto-archiving · Traceable Content · Less Post-Meeting Work
The core need in meeting rooms and training classrooms is content archiving — action items, key decisions, and teaching points must be documented. Manual note-taking is inefficient and error-prone; relying on personal devices leaves files scattered. Fixed microphone arrays auto-collect from power-on, with transcriptions centrally archived and searchable at any time.
Core Advantages
- Auto-archiving: Fixed installation auto-captures from power-on, no manual trigger needed
- Traceable content: Speaker identification differentiates speakers; transcripts are time-indexed
- Less post-meeting work: Auto keyword tagging enables fast search without replaying recordings
Multi-directional Clear Audio Capture
4-mic array + multi-beam forming captures voices from all directions within 5m, reducing missed recordings.
Structured Content Archiving
Transcripts generated in real time, speaker identification distinguishes different speakers, content searchable by timeline.
Automatic Keyword & Event Tagging
Automatically tags important content segments by preset keywords for fast retrieval without replaying.
Conversation Archiving · Compliance Auditing · Audio Stays On-Premises
The core need in professional services such as medical consultations, legal advisory, financial planning, and insurance sales is conversation archiving — complete records are needed for post-hoc audits, compliance checks, and accountability. These scenarios have strict data security requirements; keeping audio off third-party servers simplifies compliance. On-device local transcription with local audio retention meets professional service archiving and audit requirements.
Core Advantages
- Conversation archiving: Full transcription to structured text, searchable at any time
- Compliance auditing: Speaker identification distinguishes roles; content is fully documented
- Audio stays on-premises: Local transcription keeps original recordings within the deployment environment
On-Device Voice Transcription
Transcription completed on-device, works offline, audio never passes through any third-party server.
Structured Conversation Archiving
Conversations transcribed to structured text, key points extracted, forming searchable audit records.
Granular Privacy Controls
Supports text-only upload with local audio retention, flexibly configurable to meet venue data security requirements.
Speak-to-Record · Offline Storage · Less Manual Entry
The core need in mobile scenarios such as sales visits, field surveys, and site inspections is data entry — large volumes of on-site information must be quickly entered into systems, but manual recording is slow and error-prone. Integrating a collection module into mobile devices enables voice-to-entry, offline storage when disconnected, and auto-sync transcription when reconnected, greatly reducing post-visit data entry workload.
Core Advantages
- Speak-to-record: Integrated into mobile devices, no manual trigger required
- Offline storage: Records normally without network, auto-syncs when connected, no dependency on on-site network
- Less manual entry: On-board noise reduction ensures stable, reliable pickup even in noisy field environments
On-the-Go Field Collection
Integrated as an audio collection module into mobile devices, hands-free throughout, auto-recorded.
Reliable Offline Storage
Records normally in offline environments, auto-syncs when connected, suitable for sites with unstable network coverage.
Multi-language Transcription
Supports multi-language speech recognition for multilingual teams or cross-region deployments.
Multi-site Deployment · Unified Management · Standard Execution Trackable
The core need in chain store scenarios is standards auditing — brand owners need to know whether service scripts at each store match brand standards, but cannot visit every location. Unified deployment of collection devices, centralized analysis of each store's service content, and automatic identification of execution gaps by preset keywords supports training and improvement decisions.
Core Advantages
- Multi-site deployment: Same solution deployed across stores in bulk, centrally configured in the cloud
- Unified management: Management platform provides hierarchical data views by store / location / time period
- Trackable standard execution: Keyword auto-tagging identifies service execution gaps across stores
Multi-store Unified Deployment
Same hardware solution deployed across multiple stores, with devices and configurations centrally managed on the cloud platform.
Service Content Keyword Auditing
Automatically tags service segments by preset keywords to identify interactions that meet or deviate from standards, supporting improvement.
Cross-store Data Aggregation & Query
Management platform supports filtering by store, location, and time period; regional managers get a centralized view of all store data.
Deployment & Selection Guide
Cloud transcription or local transcription — choose as needed
Option A — Cloud Transcription
reSpeaker → Network → SenseCraft Voice → Dashboard
• Simple setup, no local compute
• Plug-and-play, network transcription
• Ideal for stable networks
Option B — Local Transcription
reSpeaker → AI Box → Local ASR → Optional cloud sync
• Transcription done locally, audio stays on-premises
• Offline capture, sync text to cloud when connected
• Best for high security, weak or no network
Core Advantages
- Option A — Cloud transcription: Plug-and-play, no local compute, ideal for stable networks
- Option B — Local transcription: Audio stays on-premises, supports weak/no network, meets privacy compliance
| Image | Product | Tier | Transcription | Scale |
|---|---|---|---|---|
 | reRouter CM4 | Entry-level | Local single-language | Single-site, reference solution |
 | reComputer AI R2130-12 | Mid-range | Real-time multi-language | Medium scale, low-latency |
 | reComputer RK3576 | Standalone | Multi-language + local analysis | Air-gapped, high privacy |
 | reComputer RK3588 | Standalone | Multi-language + local analysis | Air-gapped, high privacy |
Choose a local AI box based on deployment scale and transcription capacity
Choose a local AI box based on deployment scale and transcription capacity, paired with reSpeaker collection devices. The reRouter CM4 is the official reference hardware for SenseCraft Voice; compatibility of other models should be confirmed with the solution team.
Core Advantages
- reRouter CM4: Official SenseCraft Voice reference hardware, ready out of the box
- Scale-matched selection: Entry-level for single-site; flagship for high-concurrency multi-channel
- Compatibility check: Contact the solution team to confirm compatibility for non-reference models
| Image | Product | Type | Range | Coverage | Amp | Algorithms |
|---|---|---|---|---|---|---|
 | reSpeaker Lite | Linear dual-mic | ~3m | 180° | 5W | AEC · DoA |
 | reSpeaker XVF3800 | Circular quad-mic | ~5m | 360° | 5W | AEC · DoA · Multi-beam |
reSpeaker Lite for mobile scenarios, reSpeaker XVF3800 for fixed installations
reSpeaker Lite for mobile scenarios, reSpeaker XVF3800 for fixed installations. Both devices come with pre-loaded acoustic AI algorithms, ready out of the box with no extra acoustic tuning required.
Core Advantages
- reSpeaker Lite: Mobile use, compact, low-power, easy to integrate
- reSpeaker XVF3800: Fixed installation, 4-mic array, multi-beam forming, 5m pickup range
- Out of the box: Acoustic AI pre-loaded, no extra tuning required
Success Cases
Automated Meeting Minutes for Self-Service Meeting Rooms
Integrate the collection system with the company's internal OA system. Scan a QR code to get transcripts and summaries, boosting work efficiency.
Sales Staff-Assisted Compliance Audits
Sales staff wear collection badges to capture and upload conversations to the internal system for archiving and compliance review.
Contact Us
We Are Glad to Be Your Hardware Partner !